Westrock Pool Complaint - Still waiting on my deposit refund

Review by CP2010 on 2010-05-19
NANUET -- Gave them a deposit almost two months ago for $1,000 for a pool. My town zoning denied my permit and I contacted Westrock to seek a refund. Was assured on several occasions my money would be refunded. Soon the assurance of a refund transitioned into the sales representative being "unavailable" and having a co-worker take down my phone info only not to return my calls. Still waiting for my refund on what is now going on Month #2.
I'm so disappointed.
Comments:1 Replies - Latest reply on 2010-05-20
Posted by saj80 on 2010-05-20:
Hopefully this company will honor your refund request. One question: why didn't you check zoning prior to signing a purchase agreement?

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