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Anything On Wheels Complaint - Deceptive Business Practices

Review by avcs on 2010-05-20
FORT LAUDERDALE, FLORIDA -- I recently purchased a vehicle from Anything on Wheels. I would like their business looked into regarding possible unethical business practices. I am aware that the Florida Lemon Law does not apply to used cars, however, I think that used car dealerships should still be required to either ensure the car is safe and in working order or they should be required to tell you what is wrong with the car.

I purchased a used 2003 Cadillac CTS from them in March 2010. Prior to making my purchase I inquired from the sales person if there was anything wrong with the car that we should be made aware of. I was advised the car was in great condition. After all the paperwork was completed, they walked us to the car assuring us the car had been detailed and taken care of and handed us 1 key with no remote access to get into the car. When we inquired about an extra key or the remote access, we were advised of where to go purchase one, Prior to leaving the lot that night, we went to get in the car and when we noticed that there were no mats we opened the trunk to see if they were in there, they were, but when we went to close the truck it slammed down on us almost taking off my arm. The salesman went and got the manager and they agreed they will fix the spring to the trunk and to take it to their repair shop the next day. Right after I drove it off the lot, the back window went down and would not got back up, I had to jimmy the window back up so that the car was not left open, I stopped to put gas in the car and there was no gas cap. There is no way that they were unaware of the issues with this car as, by their own admission, the car had been on the lot for a while. The next day on the way to the repair shop, the car was shaking as if it was going to shut off. They kept the car for 3 more days, pushing me past the timeframe available for me to return the car if I wanted to, The repair man advised us that there was now air in the engine for lack of a gas cap.

Two weeks later there was a bad rain storm and when I went into the car to leave the whole car was flooded. The sunroof was leaking, not a drop, but a stream of water, again, based on the leak, there was no way they were unaware of this problem. They agreed to look at it, they determined the car needed a new sunroof installed and they were not going to pay for it. We were advised that we bought the car as is, and they did not have to do anything. I took the car to another repaid shop and they determined what was wrong and there was damage to the drain system of the car that did not develop over night.

I agree when you purchase a used car, you get a used car it is not going to be perfect, but a dealership should have to tell you up front what is wrong with the car so you can make an educated decision about your purchase. I feel that they were deceptive in their sale and should have to replace the sunroof system for me.
Comments:1 Replies - Latest reply on 2010-05-20
Posted by Alain on 2010-05-20:
You can still file a complaint with the Florida Attorney General's Office if you'd like. Go to myfloridalegal.com/consumer, click on 'Consumer Protection', then click on either 'File a Complaint' or 'On-line Complaint Form.

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