LG washer Complaint - Complaint
I purchased an LG washer in 2004..yeah, it sounds like a while back, but take into account I am a single woman doing one person's laundry...about one load every month. So now, after the near 7 years I have had it, it pops an LE code. Can't get rid of it. Got a bunch of wet laundry on my garage floor I've been trying to wash, hoping the code would finally go away as many people say it should. Mine won't. So I call service & they say sorry but you'll have to pay service to come fix it...things break. Even if the item that needs fixing is under warantee, I STILL have to pay service to fix it. I am on a tight budget and I can't express how hard this is hitting me. I can't afford to blindly approve someone to come "service" a washer and apply god knows how many hundred dollars worth of parts. The last supervisor I got on the phone said "this is as far as this call will escalate"...a pleasant way of saying "goodbye, go away, you'll have to pay 50% the value to have your washer fixed." I am furious because I know it worked fine before, and should work fine now. LG is a crap brand and does NOT stand behind their products. Consumer beware. I bought my fridge at the same time, probably the same month, and THEY replaced my fridge when they couldn't fix it. Maytag won't let you down, and LG will. So unless you are rich, be cautious buying a shiny new washer. Its of no use if it won't wash. and that's what I've got.
Broke and dirty in Miami...lol...courtesy of LG.