Whirlpool - Shoddy finish on gas range top
I bought a black Whirlpool gas range in February and have been using it for less than four months. In that time, under normal use, it has become so shabby that I would take back my previous fifteen year old stove from the dump if it were possible.
The first time I used the stove there was a small spill of food on the black porcelain. When I cleaned the kitchen the following morning I discovered that the mark would not wipe off. When I consulted the manual about a suitable cleaning method, I discovered that food spills had to be wiped up immediately - this around a very hot burner - or the porcelain would be permanently stained.
After about a month, I noticed that the metal grill that covers the stove top was turning a nasty, rusty brown. Again, the manual tells me that there is no way to clean it.
Constantly lifting out this grill to wipe the porcelain underneath has resulted in fine white scratches in the black porcelain.
A small object was dropped on the oven door handle and resulted in a nasty chip in the 'stainless steel' handle.
The finish of kitchen stove should be sturdy enough to withstand normal use and not have to be treated like a priceless antique - though the cost of this stove was not much less!
When I complained to Whirlpool, I was told that all my concerns were strictly 'cosmetic' and they would do absolutely nothing for me. My old electric stove was cosmetically perfect after 15 years of use. I feel very foolish to have dumped it in exchange for a trendy-looking gas stove that now looks a disgrace to my kitchen after only 4 months.
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