Dish Network Complaint - Illegal and complete slime
I have had Dish Network for over a year now. I was told in the beginning that after 6 months I would be eligible to receive a DVR. I signed a 2 year contract with Dish onlly because they offered local channels in my area and DirecTV didn't.
Every month Dish is constantly shutting off my local channels. One minute I get told by Dish that they no longer have local channels in my area, next minute I'm told that they still have local channels in my area and they don't know why they were shut off, but that I'm gonna have to pay to have they turned back on.
After 6 months went by I called to get a DVR. For the last 6 months I have been being told by Dish that I can''t get a DVR because I'm on a Pay as you go plan (Just like prepaid cell phone service). I was not made aware hat I was being put on a pay as you plan when I signed up with Dish. I also found out that according to Federal Law, anyone on any kind of Prepaid Service is not able to be put under a contract with that company at all.
I tried mmany times to work this out with Dish and they refused to budge an inch in any way.
I call Dish to cancel my service and they informed me that I was going to be charged a $500 cancellation fee and that they were going to immediately charge it to my credit card that they had on file, which is my debit card. I told them that they are not allowed to touch my checking account of any reason.
After seeing how angry I was becoming, my fiance took the phone and insisted on a supervisor. He was put on hold and then they hung up on him.
DISH NETWORK ARE COMPLETELY CROOKED AND LIARS!!