Furniture Row Complaint - Poor Service
BILLINGS, MONTANTA -- We purchased a couch 4/2/2010 at the Billings Montana store and were GURANTEED it would be delivered in 3 weeks-that was 7 weeks ago and still no couch. We have dealt with two unresponsive sales representatives. The sales reps have not returned calls they do however send an occasional text message. I have saved the texts which are contradicting and outright dishonest. I am not sure how the product is at this point but I know the service is as poor as it gets.