Datona Communications Complaint - Datona Communications violates your privacy

Review by .. on 2010-05-21
MAPLE RIDGE, BC, CANADA -- Do not deal with a company called Datona Communications
They also go by the name of tooniehosting. ca

The owner is Scott Broderick scott. broderick@datona.com

Datona Communications
20841 Dewdney Trunk Rd #11
Maple Ridge BC, V2X 3E7
Phone #: 604-463-2482
Website #1: http://www.datona.com
Website #2: http://www.tooniehosting. ca

I signed up for a years worth of hosting
with these guys and I emailed their sales
department prior to hosting my anti-spam
website with them and let them know
that I had people who were stalking me and were
not happy that I am listing certian legal documents
and other information about them on my website.

Also so you know a year was the shortest time you could
get with them you could not go month by month with them
or I would have.

The original email was sent to them on May 9 2010
at about 11:00 AM

I have removed my email addresses from this response
to protect my identity.


This was their response to me:

Delivered-To:
Received: by 10.239.184.65 with SMTP id x1cs200462hbg;
Sun, 9 May 2010 11:41:27 -0700 (PDT)
Received: by 10.140.82.25 with SMTP id f25mr1821282rvb.248.1273430484676;
Sun, 09 May 2010 11:41:24 -0700 (PDT)
Return-Path:
Received: from srv01.datona-1.com (srv01.datona-1.com [207.44.130.43])
by mx. google.com with ESMTP id r23si9141932rvq.26.2010.05.09.11.41.23;
Sun, 09 May 2010 11:41:24 -0700 (PDT)
Received-SPF: neutral (google.com: 207.44.130.43 is neither permitted nor denied by best guess record for domain of admin@datona.com) client-ip=207.44.130.43;
Authentication-Results: mx. google.com; spf=neutral (google.com: 207.44.130.43 is neither permitted nor denied by best guess record for domain of admin@datona.com) smtp. mail=admin@datona.com
X-ClientAddr: 127.0.0.1
Received: from datona.com (localhost. localdomain [127.0.0.1])
by srv01.datona-1.com (8.13.1/8.13.1) with ESMTP id o49IfHV6020451;
Sun, 9 May 2010 11:41:17 -0700
Received: (from admin@localhost)
by datona.com (8.13.1/8.13.1/Submit) id o49IfHxa028110;
Sun, 9 May 2010 11:41:17 -0700
Date: Sun, 9 May 2010 11:41:17 -0700
Message-Id:
To:
Subject: RE: TOONIEHOSTING. CA - NO SUBJECT
MIME-Version: 1.0
Content-type: text/html; charset=iso-8859-1
From: Sales Department
Return-Receipt-To: Sales Department
X-DatonaCommunications-MailScanner-Information: Please contact the ISP for more information
X-DatonaCommunications-MailScanner: Found to be clean
X-MailScanner-From: admin@datona.com


Below is our reply:

We believe in the freedom of speach.
Unless we get served legal papers, we do not bother to do anything.
From that link you provided, I can not see anything wrong with your site.
If you signup with us, we can take a look at the site and if there are issues,
we can issue you a refund and give you time to move the site to another provider but
from what it sounds like, there should not be any issues.

--------------------
Sales department
http://www.tooniehosting. ca
--------------------

So they claim that they believe in freedom of speech so I said great
it doesn't look like I am going to have an issue with them boy was I wrong.
the website did not contain any defamatory or libelous remarks or anything
but did contain some legal documents about an individual and some Usenet newsgroups posts on a couple of other pages. There would be nothing there
that violated any laws or any reason for have my site removed.

I paid for a years worth of hosting to host my site there, the website was only up for about 10 days and then Scott decided to shut down the website.

So I opened up a ticket about this asking for Scott to send me over a copy of the legal papers he was served because remember before they claim that
they only shut people down if they get served legal papers.

"Unless we get served legal papers, we do not bother to do anything."

I still have not seen any legal papers or anything.

Also in this reply they claim that if they had an issue with my site that
they would give me time to find a new host and give me a refund. Neither
of those were done. My site was just shut down and a refund was never
issued.


These guys are dishonest thieves who rip people off do NOT deal with
Datona communications or Toonie Hosting! It is all run by the same
guy.

This was the response that I got back from them. Even though my site
did not violate any part of the TOS.

Here is a quote from part of the response from Datona hosting making
threats towards me that if I fought the charges that they would then
list me in their hosting providers blacklist and make all my information
public.

"On 2010-05-20 07:40:10, support wrote:
In the end, all that will happen is you are placed onto a hosting providers blacklist which I am sure you do not want since you are
attempting to keep your contact information invisible to the people out
there you are offending.

TOS: http://www.tooniehosting. ca/tos.php"

I believe that he is talking about this page
http://www.datona.com/blacklisted.php

I sent an immediate reply back that they do not have permission to release
any of my private information and that doing so would be a violation of
my privacy and a violation under PIPEDA.

So about one hour after that a post came though to the Usenet newsgroups with my name, address and phone number and other information that they
think was correct. Lucky I didn't give them the right information about me.

What Scott did was give another person who was harassing and stalking me
the information. He released my information that was on my account to
another individaul violating my privacy.

Do not deal with this company they are horrible. They have no business
ethics and will disclose your information on your account to the public.

Beware of this company they are not good! To this day I still have yet to see any "legal papers" either even though I have asked them several times
to send them to me. I don't believe there ever was a reason why on May 19
2010 my site got shut down. Nor have I ever been given a refund like they
promised in the original email they sent me prior to hosting with them.

These guys are really scummy don't deal with them they are not worth the time and you will just get ripped off by them.
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