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Rent A Center Compliment - Great service

Review by andbran on 2010-05-21
ARLINGTON, TEXAS -- My washer decided on retirement. since I didn't have the money to just buy I decided to use R. A.C. I have used them in the past no problem. the young lady went over the agreement with me. had no problem understanding what she was saying. the 2 young men who brought the washer over had it set up in about 15 or 20 minutes. very pleasant experience and the employees were great. in fact, I decided to email the company and compliment them. I must have shocked them because they called me to let me know how unusual it was to get a compliment instead of a complaint.
Comments:2 Replies - Latest reply on 2010-05-22
Posted by Anonymous on 2010-05-22:
Sounds like great service.
Posted by localgod on 2010-05-22:
Great! In retail, I find that customers rarely compliment good or even great service, but are quick to criticize when things do not go their way. Thank you for helping reverse the trend!

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