Boost Mobile Complaint - Contact A FAQ is the ONLY OPTION? NO PEOPLE AT BOOST !
Activation Web Site instructions don't work. Noone will answer the phone, except some FAQ that gives you the runaround, then finally lets you know that you must contact a "Customer Care" person. Well, you won't find that person anywhere, except at a BOOST MOBILE sales office in your town. They don't exist at "CORPORATE"...in the 949 area code.
"Our MENU HAS CHANGED!" The CPUC (California Public Utilities Commission) needs to change the "MENU" of these cell companies that only "facade" that they have support for customers....they don't. I asked Boost to follow their own instructions on their web site so they can see how ineffective their "waste of my time" site is.....no reponse via email. They can't transfer your old number unless you talk to a CUSTOMER CARE person....and you can't get to one!
If you don't have a Public Utilities Commission in your state, then go to your Attorney General and the Consumer Protection Division.....file a complaint in writing.....ASK THAT YOU BE GIVEN A CREDIT FOR THE INCONVENIENCE regarding the absence of service while waiting. "They" certainly get credit on their taxes when someone lets them down.
WE ARE ALL SICK AND TIRED OF YOUR, "LIKE IT OR LUMP IT ATTITUDES!"
More Reviews on Boost Mobile: