Hewlett-Packard Company Complaint - What should I do next?
I purchased this "all in one" in July 2008, and have had to uninstall and re-install almost every 3 months after the first 6 or 7th month of ownership. I contacted HP every time and they walked me through a "fix" but the problem continues to this date. The printer just stops working. The print queue "locks up" and nothing can come out, no matter what I try, and it won't delete, just locks up. I just uninstalled and re-installed for probably the 8th time in less than 2 years.
HP gives no reason for this problem, just gives me a fix for it. It's happened so many times, I know exactly how to "fix" it myself.
What recourse do I have? Shouldn't this L7590 have been recalled. I notice they don't sell it anymore.