Payless Car Rental - Montreal airport - at Wyndham Hotel Complaint - We know you have a reservation. But your car's not here. Too bad for you. - Car rental
DORVAL -- Quick version:
Payless didn't have a car for me, even though I had a confirmed reservation.
I was told another customer was driving "my" car back in about half an hour.
Best of all, the slob in jeans and a t-shirt at the Payless counter told me I would "have to wait like everyone else".
Would that kind of treatment make you happy after spending four hours in transit?
My warning to travelers: Stick with the reputable car-rental companies on-site at Montreal's airport. I've never had a problem with any of them. Payless - which is located inside a Wyndham hotel inside the airport complex - has a terrible reputation, which it seems to deserve.