President Supermarkets Complaint - Fraudulent pre-paid phone cards.
MIAMI, FLORIDA, UNITED STATES, FLORIDA -- I bought a One Two Three phone card $10 value at President Supermarket located at Flagler and 43rd Ave. I attempt to communicate my family in Cuba, (the "card" operator told me : "I have 14 minutes available". I couldn't communicate since nobody answer the phone in Cuba. I hang up. When re-try that night, the card's operator told me: "You have only 3.63 cents available". I certainly refused to call under those circumstances. When try to get my money back at the Supermarket....they said that they are not responsible...that I need to talk to the Customer Service of the Card....and refused an exchange or refund. I attempt to communicate to the referred number, but nobody answer. Is this a fraud or what?.I'm cuban....but I can bet that if something like this would had happen in any other Anglo Supermarket, I would have a refund. Needless to said...bye bye, Mr. President.