M&T Bank Complaint - Hidden and all of sudden "debit fee"
Recently I was hit with a “debit fee” when I transferred my money from M&T bank to another bank online. They never have any fees like that. And as far as I know, other banks (PNC, Bank of America,…) do not have any “debit fee” like that too. After contacting M&T bank, I was let know that they sent me a secured message in M&T system about 3 weeks before the fee started to apply.
- M&T not send me a physical letter to my address to let me know any fee structure change. I do NOT receive my statement online. What will happen to the customers that does not use M&T online banking. How do they suppose to know that?
- If M&T wants to save cost to send letter, at least M&T should call me or email an message to my email address
I am closing all of my 3 year old accounts with M&T today and switch my direct deposit to PNC bank.
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