21st Century Auto Group Complaint - Slimy Sales Guy - Automobile
SPRINGFIELD, NEW JERSEY -- I have been in the market for a specific luxury car and I found what looked to be the perfect match for me on one of the online car search sites. The car was at 21st Century Auto Group in Springfield NJ. I called and spoke with a guy named Baruch Coleman. My first question was "is the car still available?" He assured me it was. I told him I was going to drive 2.5 hours from central Connecticut to central NJ to see and buy this car so I wanted to be absolutely certain it was available. Yes it is he claimed. (You know where this is going don't you?).
Two and a half hours later I show up. Baruch is busy so another guy helps me and it take him less than 10 seconds to tell me that car was sold a few days ago.
Several people, including the manager said they were sorry and they'll do what they can to find me another and make it up to me. Maybe they will.
But if you are looking for a car at 21st Century Auto Group, steer clear of Baruch.