Bank of America Complaint - Scam
I have owned (via the bank) this home since 1988 and have never filed bankruptcy or had a foreclosure. I married in 1999. My battle with cancer affected my family's income and financial stability.
My husband and I have been in the MHAP since Oct., 2009. They offered a modification of 2.75 from 6.25. We applied and while waiting for our approval, the mortgage payment was 500 less per month, which is what we could afford. I have sent all the information they requested. In early March, the bank representative said that by March 15 we would receive an answer as to whether or not we would be approved. That date came and went. Instead, they requested an updated copy of our bank statements. I sent them initially in Nov. However, since the process is taking so long the ones I sent were too old to consider. So I sent new ones. In the meantime, we kept paying the reduced mortgage rate. In late April, I called again to check and the representative said that my application was in the process of being closed. They could not tell me why. I asked why we weren't notified. They stated that they did not have to send a letter. That week I had to accompany my husband's family to visit his sister who had less than a month left to live. So I put this on hold until I returned home and called again. This time they told me that the reason is because we did not provide proof of my income.
To which I responded that I sent it in Nov., 2009. They said, "Yes, but the information has expired." They will assign someone within the next 30 days to review the paper trail which was contracted to another company. In the meantime, they sent us a demand letter for $12,000+. What more can I say?