Window World - Norfolk, Virginia Compliment - Warranty is Upheld - Thank You
NORFOLK, VIRGINIA -- We had our windows installed 5 years ago (2005) by Window World. We were experiencing problems with the way the windows were installed. Window World sent some men out one afternoon to complete a review of the problems we were experiencing. The reviewers left, called an hour later, and said someone would be out the next morning at 9:30am to fix any problems.
The next day at 9:30am three friendly guys came out. They worked all day. We have four windows along the back of our house. They removed all of the vinyl from the back of the house where the windows are located and fixed the installation problems we were experiencing.
In addition, to ensure there were not any further problems, Window World went beyond fixing the installation concerns. They fixed some problems with our vinyl siding and added insulation under the vinyl siding to improve our home's energy efficiency.
It is nice when a company stands behind their warranty.
Thank you Window World!