USAA Complaint - "IS USAA REALLY ON THE SIDE OF MEMBERS INVOLVED IN AUTO ACCIDENTS
My wife and I have found that USAA is not always on the side of it's members when they are involved in auto accidents where they were not at fault. Little is known, "but the fight is on" with USAA when the other party has insufficient insurance. As a USAA member you will be required to enter a lawsuit against USAA to pay or recop your expenses for Medical, Liability and Damages if the other party has minimum coverage(Most of your auto coverage is stacked meaning the coverage is multiplied by the number of autos insured with USAA). It's a real revelation when you find yourself paying for an attorney and the non-member involved in the accident is being represented and paid for by USAA - there is some real irony there. USAA need to be reminded of who brought them to the dance to begin with and service USAA members 1ST. Tere must be a better approach in a membership required organization.
ALso, is it only me, but do you have to have been a Flag or General Officer to be on the USAA BOD - where is the equal representation for all ranks of members.