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Wealthy Affiliates University Complaint - Bad Business Practices

Review by CoonCatOne on 2010-05-25
SPRINGFIELD, VIRGINIA -- About a year ago, I subscribed to online business resources by Wealthy Affiliates University (WA). I paid for the service by PayPal for $359.88. It was a non-recurring subscription for one year. I found the website to be difficult to maneuver, finding things was very difficult and the information provided regarding website development was often written with the presumption that the reader knew what he/she was doing. I decided not to renew the subscription. On May 14, 2010 I received an email from WA saying that they charged another $359.88 to my Paypal account, unauthorized. PayPal (another subject of complaint!) sent WA the money that day and refused to reimburse me. Wealthy Affiliates is a cumbersome product that will use your Paypal or credit card without your permission.
Update: I have been in telephone contact with the Better Business Bureau. I was told that WA changes their address often and they do not respond to complaints. Ugh....!

I have complained to WA and the Better Business Bureau and my credit card company (looks like it might be fruitful). WA has a BBB rating of F, which is the lowest I have ever seen. I cannot recommend doing business with WA.
Comments:1 Replies - Latest reply on 2010-05-26
Posted by Alain on 2010-05-26:
Thanks for the warning. Hope your credit card company resolves this in your favor.

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