I have just read 3 reviews on the GE Infusor HE model washing machine and none of them are good! In fact, they are exactly the same problem that I have had with mine. The machine DOES NOT WASH clothes! I have never felt so ripped off! The very nice service tech from GE just left my house and stated the same things that the other reviewers were told.
Load dirtiest clothes at the bottom...etc. I bought mine at Home Depot and feel that the salesman should be better informed. They should stop selling this hoax to people. I will plead with the manager but feel that I will be taking my business elsewhere very soon.
This is all very sad because GE used to be a fine company that cared about the products they produced. Not any more!