Bank of America Complaint - Managers and Assistant Managers
PRINCETON JUNCTION, NEW JERSEY -- After making many deposits on behalf of a family member, I was told today that I could not make the deposit because the check was not endorsed. The check was signed "For deposit only" with the account number. I went to speak with the manager and assistant manager who were able to offer absolutely no assistance. Just couldn't answer the question as to why previous deposits were accepted and this particular one wasn't. The only thing I got from both of them were looks like I was dirt under their shoes. This is customer service. I am in the process of arranging to have my family member close this account and go to another bank. This is the branch on Princeton-Hightstown Road near Princeton Junction.