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Pets med Complaint - Advantage for pets - above

Review by pets "R" us on 2010-05-25
I ordered advange for my pets on5-19-2010 I paid by c. c.# I was told it could take 5-10 days unless I pay more for overnight I declined. they were to send e-mail on date shipped. i had to call them to check on status of my order. after I was billed on my c. c. they maid a mistake on sending address. no e-mail no phone calls. i had to call them. i would not know my order if I had not called. now it is being shipped. another 5-10 days. i tried to cancell, but they already processed my c. c# I will by local, after dealing with this co. follow up calls. customer svc. reps. are not nice I will buy local because the price is the same. i will not recommend buying from them.
Comments:1 Replies - Latest reply on 2010-05-26
Posted by BEJ on 2010-05-26:
Sorry you did not get the service you were expecting with PetMeds. I have always had great service with them and continue to use them. In my area--their prices are much lower than what I can get locally.

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