Gold's Gym Complaint - Gold's Gym
CHARLOTTESVILLE, VIRGINIA -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
I joined Gold's Gym back in April 3rd 2003. I told Erin Szablowski, Wellness Consultant, that I didn't work and I didn't have any income comming in. SHE OFFERED ME A GOOD RATE FOR A ONE YEAR MEMBERSHIP. I asked her before I signed any type of contract 'When April 2004 gets here that I would not be responsible for any more fees.' Erin told me that I would have to renew my contract at that time or I could come on a month to month bases. I made it clear to her before I signed that I couldn't sign up for any longer than one year and she said ok. April was the last time they took out any type of payments out of my account. I thought she was telling me the truth until I got my statement back from the bank showing that Gold's Gym took money out of my account last month in November 2004 without my permission. I have contacted my bank about the issue. But, I don't want them to take me to collections or freeze my account for something I don't owe. I don't trust someone like that who illegal take money from someone's account. I need to make sure they don't do this any more and they understand I don't have a membership there any more and I do not want to renew it either. The money in my account belongs to my son and daughter and it's from their SSI checks for their learning disability. You can contact Social Security to varify that. I do not work and I don't have any money of my own. I live with my mother.
As a resolution, I would like the following:
I would like someone to contact Gold's Gym on my behalf so, they will know I have not ben a member there since April 2004 and make sure they stop taking money from me when I don't owe them any money. I stuck with my contract agreement for one year. I didn't agree to stay there longer than one year. Erin said I was not responsible after my contract ran out. I want them to make sure they understand I am not a member there any more and to stop taking my money out of my account without permission. Make sure they can't go to collections or any where else for something I don't owe. This is for Gold's Gym in Charlottesville Virginia, 22901
Please contact me if you need more details regarding this incident.
Gold's Gym claimed they tried to contact me several times before turning my account over to collections and illegaly changing the date on my expiration date to collect money from my accountwhcih is money from my childrens disability checks which is illegal for any company to steal. I have not heard anything from Gold's Gym regarding my account until they took money from my account without my permission. My account expired April 2004. They claim that everybodies account automatically renews itself. They also said I signed the agreement to have my account renewed automatically but, I didn't agree to that part when I signed for a one year contract agreement. I never agreed to have my contract renewed. This company is dishonest and will lie to you to get your business and they will steal money from your acccount without your permission after your account has expired. Thats how companies like this get rich and grow large enough to have a branch all over the world. My bank told me companies like this steal from people like us all the time. The Gold's Gym in our area is expanding and adding on to make it larger. I guess they steal money from everybody they can to help there company grow.I stuck with my one year contract agreement. Beware of this company.