Auto Europe Complaint - Bad Experience with Auto Europe
I asked for and thought I was paying all the fees before I left on vacation. I had asked for the "full" rate.
I gave them my card and paid in full, but I was surprised by a whole lot of unanticipated fees when I got back.
They justified the fees by pointing me to fine print where there was vague language about fees that "were not included." They gave me a runaround about "not being allowed (by law?)" to charge these before the rental. Apparently they also aren't allowed to be up front with you about them either.
The best way to make a customer mad is to not share full information. Auto Europe's way to socking you with fees afterwards is shady.