Permanent General Assurance Corporation (General) Complaint - Do not buy from this company
The Permanent General Assurance Corporation (General) can not be trusted. We bought insurance from this company in good faith. We paid for 6 months of insurance up front. Three months into the coverage the General changed an not at fault accident to an at fault accident. They then told us that we had to prove that it was up to us to prove that the accident was not our fault. We gave the General insurance a police report showing that we where hit from the back and that the accident was not our fault. The General insurance then told us that they could not read the report and we would still be held at fault. They also told us that we would not get a refund of the last three months because the charged an early termination fee on the new rate. I have read about thing like this all over the web from others who have bought insurance from the General insurance.