Priceline.com Complaint - DO NOT RECOMMEND - Hotel Booking
I recently searched for a hotel room for a business trip. I booked through Priceline. After being charged by both Priceline and the hotel, I saw the hotel rate was over $12 less than the price with Priceline. I would not have known about the price difference if there had not been a mistake on my credit card. I called them on it, and was told that they appreciate my comments but that they would not be refunding my money since they offer competitive rates. Really? Well, my advice is to go to the hotel site first or call and ask for a rate from the actual hotel. I chose convenience believing I would receive a good rate. That is what all the commercial hype is about after all. I was fooled once but it will not happen a second time. I do not and will never recommend Priceline to anyone.