Creditreport.com Complaint - Creditreport.com's 'free" trial period, is NOT free. False advertising.
AGOURA HILLS, CALIFORNIA -- As all credit report companies offer, I signed up for their "free" trial period so I could simply check mine and my husbands credit score and then cancel the "free" trial. Well, I was charged $20. I called and they said I purchased their credit monitoring. I CERTAINLY DID NOT! Why on this earth would I pay, when I signed up for their "free" trial.
All credit score/monitoring websites will ask for your credit card number in case you would like to pay for more "service" or in case you do not cancel the free trial in time, they will charge you. I signed up for a free trial, canceled it the next day, and found out I was charged.
I spoke with Heather, in their so-called "management" department. Very poor customer service! She REFUSED to refund my money. I told her I DID NOT purchase from them, she insisted I did. NO customer satisfaction. Please Do Not Use This Company, I have used a few credit monitoring websites to check my credit score. I use their free trial periods. I have been pleased with other credit monitoring websites in the past. Creditreport.com is the only one that has ripped me off. Plus, their scoring was not accurate at the least bit. Shame on them for stealing money from me, my husband, and my three babies.