Home Depot Complaint - Beware of Home Depot
OCEANSIDE, CALIFORNIA -- I had Home Depot do my kitchen remodel because I did not want to deal with the contractors myself. I thought Home Depot would make them toe the line. That was a foolish assumption, since Home Depot virtually ignored all aspects of the project management. I had to coordinate their work myself. I foolishly paid in advance since I trusted Home Depot. However, when they were getting later and later in doing the work (months), they refused to cancel the contract and at one time even said they could not find any contract with me in their records. When the work was finally done (about three months after the promised time), it was of inferior quality and I had to constantly monitor the work because Home Depot had not told them exactly what I had paid for. I had to do much of the work myself, such as appliance and hardware installation The whole process was scandalous, an outright rip-off.