Value City Furniture Complaint - Scammers
I recently purchased a red soho sectional from Value City Furniture in St. Ann, Mo. I payed around $1000.00 after the sectional, stain treatment, warranty, and delivery. The sales associate promised it would be delivered no later than May 22. I told them that was fine but it was imperative that it arrive no later than that because I live alone and will be hospitalized for major surgery June 9th. 3 days prior to the deliver date they called me and said they had pushed my delivery date back to may 29th....i was upset but told them that was fine, I reminded them that I needed the couch before June and once again they assured me that it would arrive on that date. may 27th I received a message saying that they have moved my delivery date to June 9th....the freaking morning of my surgery. I'm up at night writing this because I am so upset. I don't quite remember they're return policy but when they open today I am Marching up there and complaining and demanding a refund. I am never setting foot in a value City Furniture again. they have no care or decency to the people that keep them in business.
If I don't get a refund I will be going to the better business bureau and small claims. I want my 1000 dollars back. I will buy a couch from a store that keeps their word and can deliver the item you paid a grand for within 30 days
Red Soho Sectional
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