Pohanka Honda of Fredericksburg - Fredericksburg Complaint - Wrong Dealer For The Wrong Job

Review by ALBAG on 2010-05-27
I Took My Car Because It Was Making A Loud Noise and they diagnosed my car that it was the timing belt that had collapsed they said there was no way to move the car from the dealer because the timing belt so I told them to go ahead and fix it. When I went to pick up my car the next day the noise was still there and they said it was the alternator so I asked them why they changed the timing belt if it was the alternator and they gave me a lot of excuses so I requested the old timing belt and it was not damaged at all I took it to 2 different auto repair shops to verify the damage and they both agreed that there was no need for a new timing belt so that means they ripped me off $820 I went to the dealer to try to talk to the manager he was a complete butt hole they didn't have good customer service or manners I hope people read this and avoid pohanka Honda dealers for your cars repairs. They are an unprofessional people and they don't take responsibility for their mistakes.

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