Citizens Bank RBS Complaint - RBS does what the want
Here's a good one! I'm a small business owner who has been doing business for over 15 years with Citizens Bank. Ever since RBS took them over I have been hit with the strangest nit-picking fees they can think of. Last month I put in more than $5000 in cash into my account and they charged me a fee for putting cash into my account. I'm entrusting my money to them, which they probally use before I do, and they charge me!!! In 15 years NEVER have I been charged for putting cash in the bank before. When I called to find out what the fee was for ....... She told me, "Oh well maybe you never put more than $5000 in the bank in 1 months time before" .... DUH!!!! I run a cash business and all of a sudden you are charging me to put cash in! This bank is the worst.