Trusted pc tech Compliment - My Experience

Review by JeffKinear on 2010-05-31
PORTLAND, OREGON -- Normally when I use a service for the first time I tend to end up reaffirming why I normally don't stray from the norm. This happily was not the case when at 9.30PM one evening I needed some help with an infected laptop. But with finals this coming week I needed it for studying. I ran a search on my iPhone and found a local business that could help me immediately. After allowing them to connect to my pc over the internet and diagnose my infection. The technician verified that I was indeed suffering from a virus but could also use a tune-up to speed it up. He also stated that he could remove the virus for $79 and would throw in the tune-up for free. I was impressed. I was able to pay by credit card or Paypal and as soon as that went through he got started. I walked away and allowed the technician to control my computer over the internet and by the time I had a snack and watched some TV it was complete. The tech then called me back and explained what he did to correct the issue and some recommendations to help keep it from becoming reinfected. He also installed a self managing antivirus (for Free I might add) that updates it automatically because the one I had was expired. All in all I was thoroughly impressed with the concern this technician had for me and my personal online security. I must say I will be recommending this service to my friends and family. Thanks again. -Jeff Kinear
Comments:1 Replies - Latest reply on 2010-06-01
Posted by Alain on 2010-06-01:
Good thing they got it up and running for finals!

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