Old Navy Store - Destin, FL Complaint - Returns/Bad Management
DESTIN, FLORIDA -- On December 5, 2009 I had receipts for my two returns fo 2 childrens velour hoodies that I had bought for my great grandaughter. I was passed onto four different people for a simple return and the last too being managers. I was assaulted by the last manager and she held my clothing above her head which she grabbed out of my hand but I did try to hold onto but couldn't because I am handicapped. I told her I was going to report this. This happened on a Saturday. My daughter and I both called corporate but they were of no help just the runaround. I should have reported her to the police because the manager had called the police and filed a false police report and of course her 2 co workers agreed with her. I was totally shocked when I read the police report for it was all a lie. I thought their surveillance cameras would prove my innocence but the the head store manager says they don't have any surveillance cameras at their registers or doors which I find hard to believe. Also this head manager said in a statement the customer is not always right. I need witnesses if you where there and heard the manager shout out and belittle me I would appreciate you getting in touch with me or if you had worked their and know if they have cameras. I guess this is their new return policy also I told them I wanted to return my clothes at another store but they kept me against my will.
Also please let me know if anything like this has happened to you or if you worked there and was mistreated by management and if you saw this happen to any other store customers.