Comcast Corporation Complaint - Comcast Innovations in Dishonest
PLYMOUTH, MICHIGAN -- I have been a Comcast customer for over 10 years. I subscribe to Internet & Comcast Cable television. For the Last 10 years, every year Comcast has reduced the number of TV Channels that I used to receive. The remaining channels are either INFOMERCIAL or Community Channels or religious channels. For $18.94 a Month, I have been getting LESS & LESS Channels and what is left is not worth watching. Today, I lost 3 more Channels, due to " DIGITAL MIGRATION ". When I called COMCAST, I have been told by Manager SANDRA Employee # 2827, that unless I upgrade to " DIGITAL PACKAGE " [$50.00+] there is No way I could get the 3 Lost channels. I believe Comcast is FORCING Customers like me to pay more for the same channels that I am already paying. This is Illegal and Deceptive, since Comcast does not Reduce it's Monthly Fee due to reduced Service. IF Comcast reduced it's Fee, what They are doing will not be illegal. But removing service and charging the same Fee is Illegal. I have filed a complaint with FCC [ reference number: 10-C00216771]. Comcast is defrauding consumers by failing to prorate it's Monthly fee for reduced service. This has been going on for the last 10 years and their brand new excuse is now " DIGITAL MIGRATION ". I certainly do not want to pay more for TV and I do not wish to Pay $50.00+ just for TV. I am already paying $47.95 monthly fee for the internet. Comcast should either restore it's service or reduce it's fee related to the TV.
I have taken 3 steps against Comcast.
1- Filed a complaint with FCC.
2- Filed a complaint with Attorney general of your state.
3- File a complaint with Better Business Bureau.
Comcast Scams and fraud is all over the place. The best advise is to bring the Full force of the LAW against Comcast. If every one of us takes time to do what I have suggested [ In addition to posting comments on Web], Comcast will realize that they are not dealing with idiots.. they will see that Victims have intelligence and CAN FIGHT BACK. Let us all Bring the Full Force of LAW against Comcast.
Comcast responded to BBB complaint by saying that they were working on resolution. Their attempt at resolution was noting but a poor and sad excuse for their illegal operations.