Big Lots Complaint - Big Lots Return Policy
HENDERSON, NEVADA -- I was very disappointed n Big Lots, I had bought two of the same items black square shelves that came in a set of 3. I took them home and never had a chance to put them up so they were still in the original box that I had bought them in. I am moving to California and the place that I will be living in does not have room for me to hang them with some of the other things that I have to put on my walls. So I decided to go exchange them or get store credit. I sat in line for 10 minutes and when I got up to the counter the lady asked me for my receipt and I had told her that I do not have it, but if I can get store credit or exchange them cause they are in the original box and you could see the big Big Lots tag on it. I was then informed that I could not exchange or return because I did not hav e a receipt. I was very very disappointed and did not understand seeing that the boxes had never been open and you could clearly see the Big Lots tag, they are very big on the boxes, so now I have to try and get rid of them. I will never shop at Big Lots again and I recommend for anyone who buys from them to keep your receipt or you will get screwed out of it.
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