Service Magic Complaint - Routinely attempts to make unathorized charges - Construction leads
Construction leads - Complaint
Review by jimbutler on 2010-06-01
1. Their leads are predominantly bad, unqualified leads. Over and over again they charged or attempted to charge us for leads that were wrong address, wrong phone number, and wrong email addresses. Often the "customer contact" didn't even own the property in question, and had no authority to make any improvements to it.
2. When we finally gave up on these losers, they refused, yes REFUSED to stop sending and charging us for leads after we told them several times that we no longer would be using their service. I finally had to change my credit card number so that they couldn't charge it anymore.
3. They routinely sent and billed for more leads than we authorized to be sent each month.
4. They continued to try to charge us for leads even after I changed the credit card number, then have continued to send threatening emails and make threatening phone calls if we don't pay for leads they sent literally MONTHS after we discontinued their service.
Under NO circumstances would I recommend that ANYONE do business with these crooks. You literally do better going door to door than using their leads, and you won't have the aggravation of having them try to steal from you the entire time.