Ideal Image Complaint - DON'T WASTE YOUR MONEY!!!!
ALBUQUERQUE, NEW MEXICO -- I have had 8 of the 9 treatments on my underarms. Although the staff has always been professional and accommodating, I am VERY disappointed in the results. According to Ideal Image I have the 'ideal' skin type for optimal results (very fair skin with dark/coarse hair). Supposedly, this skin type is ideal because it makes it easier for the laser to 'seek out' the hairs. Approximately 18 months and 8 treatments later, I have less hair, and the hair itself is thinner; however, I still need to shave EVERY DAY which completely defeats the purpose of the treatments to begin with. In my opinion, it is a total waste of money. I will never pay for laser hair removal again.
On a side note, my sister had laser hair removal on her arms from Ideal Image and had to stop treatment due to pigment damage to her skin. Ideal Image did not refund any of her money or even offer an apology. They urged her to continue treatment and said the damage wouldn't be permanent; however, she declined.
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