Allegiant Air Complaint - Lost Baggage
LAS VEGAR, NEVADA -- I have no complaints about the flight, the fees, the trip, but they lost my bag on a direct flight. How is this even possible? Since I was flying home not to my vacation destination, there is no compensation. So obviously I have had to buy all new toiletries for my family, but the part that really makes me mad is that I have heard from no one. I have left multiple messages with their "baggage claim" voicemail, the one that promises to call you back, and nothing. This bag contained all my children's summer clothes and all of my summer clothes. They only have like one or two pairs of shorts left to wear. Our swimsuits, my glasses and extra contacts all in this suitcase, along with other important items. I don't have the budget to go out and re-buy my kid's summer wardrobes, not to mention mine. It is also contained the kid's souvenior t-shirts from Disney World. Not replaceable! Even a call to left me know the course of action or someone to say we are working on it would be nice. But I have no recourse, nothing I can do, I am so frustrated! We took this airline because it fit into our budget, but never again. I should have stuck with Southwest!
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