Meijer, Inc. Complaint - Fine Jewelry Department is horrible
ST. CHARLES, ILLINOIS -- I have been shopping at Meijer for the last few years and for the most part I've been satisfied. Until recently, I've taken notice that their jewelry department has really gone downhill. They no longer carry chains in sterling silver or in gold so a person can hang charms off of a necklace and they no longer carry anything in real gold at all. The gold over silver that they carry is all tarnished in a blueish, purple in color and looks really bad. The associate in the St. Charles, IL, a shorter woman with blonde hair, said to me that they had just changed manufacturers and suppliers and that they are trying to work out the kinks. The old service representative used to have rings sized and returned in about 10 days and now they can only do a few rings in a few styles and they want me to wait anywhere from 8 to 10 weeks for the ring to come in my size. Why would I want to wait that long for a sterling silver ring with diamonds. I'm really disappointed with Meijer, the corporate office who doesn't seem to have any idea what I want to purchase as a customer. I'm very happy to take my business elsewhere as in a tough economy, I really don't need to be running around to different stores looking for what I need. Sorry Mr. Meijer, you started off as a nice family business but you haven't been treating the people that keep you open very nicely or you have really taken a step backward with the types of suppliers and corporate individuals that you have running your stores.