Avis Complaint - NEVER Again will I call Avis
OKLAHOMA CITY, OKLAHOMA -- After having a vehicle totaled due to hail damange in Oklahoma City, I began calling different rental agencies looking for a car. This is THREE weeks after the storm, mind you. I live on a college campus and didn't have the need for a car up until now. I called Avis. I explained that I needed the cheapest option, as my insurance will charge me 20%. I argued with the salesperson for 20 minutes and he STILL wanted to upgrade me, explaining that insurance would pay for it. I felt that was insurance FRAUD. Finally, I believe he understood that I wanted the CHEAPEST option. After all of that...they refused to pick me up, as I wasn't within 2 miles of their location. If I had transportation, I would get there!!! If it was 2 mi. away, I would WALK there! Never again. Ever. I ended up renting from Enterprise.