Sears Complaint - Sears Gift Registry
OHIO -- My Fiance and I decided to do our gift registry at Sears. When we got there and told the women we want to set up a wedding registry she said " I will be honest, our gift registry program is not good" and we should have just walked away then. We have been there 3 times since and every time I leave in tears of frustration because our scanner will only allow us to scan 2 to 5 things before it keeps telling us there is an error or that it is out of range. And its a shame because Sears has a lot of really great things especially the craftman tools which is the main reason why we wanted to register there. Every time we asked an employee to help us with our scanner issue, no one knew how to fix it. So we decided to try adding items to our registry online. Half of the time it won't let us log into our account. When it finally lets us log in, we have not been able to figure out how to add items to the registry. You would think that as long as Sears has been around and the fact that they are a huge department store that they would have an awesome gift registry program. And we were very disappointed to find out that thats not the case. So all in all, something that is suppose to be a fun experience has turned out to be extremely frusterating.