Leathup.com Xelement Complaint - Xelement jacket poor quality

Review by bikingmichael on 2010-06-03
LOS ANGELES, CA -- After about 5 hours of normal use, the seam on the right forearm of the jacket next to the adjustable strap started to separate. After another few hours of use, the left arm's seam started to separate. It was very difficult to get through to customer service. They made no apologies and rejected any notion of resolution. No manager could be contacted. Xelement and Leatherup are one in the same company. Poor quality, poor service. It's scary that these guys are selling motorcycle "safety" gear!

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