Jordans Furnature Complaint - STAY AWAY FROM JORDANS

Review by shnookie on 2010-06-03
NATICK -- First let me say anyone who has given a good review must have only gone for food and games! The customer service is the worst I have ever encountered. I am on the phone with them weekly. Waiting 4 months for desk so we have a living room full of boxes. We finally got a coffee table it was damaged. They sent another the top won't shut its all warped! They send repair guy I wait around all day each time he says nope warped they will send another! You will have to wait around for the Third coffee table this is 4 days of my life I will not get back! they don't care!You pay high price and get worse quality than BOBS! I have talked with 4 managers and written to ELIOT the owner that never responded to my 3 page letter of problems. They don't care. We were stupid to open the 12 month interest free DON'T DO IT! The bank will not send statements I have called 2x to have address changed. My husband is an Attorney I just bothered him a work to o something about the HSBC bank. They want to charge us late fees. ITS CRIMINAL they won't send out statements. Its one thing after another. STAY AWAY FROM JORDANS. They have done nothing to compensate us for all the problems! They just keep sanding broken furniture and cards in the mail saying desk delayed another month!! It and a huge shopper ask my husband. I will never ever shop there again. enjoy the RIDES and food. They do that to distract you with their gimmicks from their horrible service!
Comments:2 Replies - Latest reply on 2010-06-04
Posted by goduke on 2010-06-03:
But if someone hits the 6" baseball on the wall at Fenway, you get it all free!
Posted by shnookie on 2010-06-04:
Wait, What's Free? A BROKEN Coffee Table? Ummm A Desk we have not received we ordered in MARCH that they have said might be in AUGUST some time. PALEAAAASE! Seriously, We can shop wherever we want. We don't need free broken furniture. All we wanted was customer service and The first quality furniture they claim to sell. Bobs sells the same stuff all imported that why we are waiting for the $1,600 desk at jordans coming from Indonesia. So I would rather get it for next to nothing at BOBS all scratched and dented than pay full price and DEAL WITH JORDANS BULL! If your going to CRAP pay crap PRICES. Otherwise enjoy their JUNK FOOD and Cheesy rides!

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