NETSPEND.com Complaint - Received a card I did not request. No customer service available to resolve the problem
AUSTIN, TEXAS -- I received a prepaid debit card from Netspend. I did not request such a card, nor have I opted in to receive such an offer from another site. I do not appreciate a pre-approved debit card being shipped to my mail without my requesting it. The possibilities for abuse and identity theft that this present if this mail was intercepted are far to high.
I destroyed the card, but I wanted to speak with a customer service representative to insure that no account had been opened in my name, but the 800 number provided with the card does not allow access to live customer support, only taped messages.
A quick review of the Internet revealed many complaints against this company. I am now very concerned that they have my credit information and may possibly have an account in my name. I will be watching my credit report very closely for the next year.
I plan to forward the offer they sent me to the Attorney General with a complaint and I urge all other who receive unsolicited debit or credit cards to do the same.