Car Hire UK Complaint - DO NOT USE CAR HIRE UK
We used Car Hire UK last month. The car we were given was 4 years old and covered in bumps and scratches. We were one hour late returning the car to the airport. It has been 4 weeks and after around 15 calls and 30 emails we got our deposit back, (they held a large sum of around £700 for 3 weeks after we returned the vehicle) but we are now fighting to get our fuel deposit back, they are saying this is because of all the late drop off charges (funny how these neatly round to exactly the same as the fuel deposit value isn't it??!)
I am now fighting for the fuel deposit, although given the horror stories I have read from other reviewers and on other review sites, I wonder if I'll get this but I won't give up. They really do hope people will just give up and stop fighting.
Please, use a more reputable company. I used Car Hire UK because they seemed to offer a good price, but the amount of hassle in time and now money has more than ruined the benefits of a slightly cheaper car hire.