Whirlpool Duet Dryer Darn Junk
Mod#GEW9250PWO Ser#MSO408759 - Complaint
My Duet Dryer is 5yrs old, control panel went out ($200 item) the cost of panel and repair man, nearly $400. New Dryer $900+ thought of getting new one tho my laundry room is in the main part of our new home and a very nice room..thus the "new dryer", even tho Duet would NOT match my washer, so opted for the repair. One wk 4 loads of laundry later the repaired dryer again not working. Control panel will not light up when the control on button is pushed, thus nothing happens. Called Whirlpool and asked them to send another control panel at no cost to me, they said they needed repair man to diagnose the problem first (another $80 service fee to be paid by me, one service call to come and look at it, a second $80 chg to come and put part in) thus another $160 on top of previous costs and still a lemon of a dryer. Of course the 'new models' are designed so that you can not find one to match a 5yr old model, can not even change out the hardware so to put a door from an 05 model on a 2010 model. Whirlpool comment "sorry mam, we can give you 15% off on the purchase of a new one"...I said even at 50%off would anyone want to buy another product of the same making when it lasted a short 5yrs!!! Very dissatisfied and feel Whirlpool truly does not care about the customer who has purchased their product just the one they are hoping to get...well beware one and all, STAY AWAY FROM WHIRLPOOL!!!