TreSemme Complaint - Defective Bottle - Heat Tamer Spray/Minimize Heat Damage

Review by baby face on 2010-06-06
The bottle that the product comes in is a "defective bottle". I love the product...Makes hair soft and manageable. The bottle on the other hand is defective...The spray cap does not stay close!!!! It doesn't matter how tight you tighten the spray cap! The bottle somehow falls to the side, spills and when I realize the bottle is empty. I have been using your products for years, but it has happened to me countless times... Is annoying, upsetting and costly. My friends stop using the product because the spray cap on the bottle comes loose too easily...I don't blame them. I hope that you can resolve this problem soon!!!!!
Comments:1 Replies - Latest reply on 2010-06-06
Posted by Skye on 2010-06-06:
Did you contact them and let them know the problem you are having? They can't help you, unless you let them know what is going on. Here is the link to contact them:

http://www.tresemme.com/forms/contact-tresemme.aspx

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