Ace Car Rental Complaint - Do Not Rent From This Place. They are also known as ACE Car Rental, and Blue Oval Car Rental.
BURLINGAME, CALIFORNIA -- Do Not Rent From This Place. They are also known as ACE Car Rental, and Blue Oval Car Rental.
This is my story:.
*The shuttle took 1hr to pick me up at San Francisco Airport.
*I made a reservation for a car; when I went to pick it up they told me that I had to pay and extra $20 for emergency road assistance - I told them that I didn't need that and they refused to rent me the car. When I was then leaving, the clerk came up to me and told me that they will give the original price - wow.
*Next, I'm on the road and it starts to rain; I found that the wipers were really bad, I couldn't see much and had to get out of the road and wait for it to stop raining.
*Finally, they charged me $250 as a deposit for the car, and 4 weeks later they have not refunded it. When I returned the car, the clerk told me that the $250 had been put back in my credit card. It was a lie.
*I'm calling them everyday to get my money back, they always tell me to call a corporate number where an answer machine picks up and tells you to call again later.
*DO NOT RENT FROM THIS PEOPLE. You will loose time, money, happiness, and maybe your life.