A & E Factory Service Complaint - Awful experience with A & E
Have had these dryers less than a year and one stopped working. We have been trying to get this fixed for at least four months now and still not working. The tech. came out to fix it and now it is drying clothes for free. So, everyone and their uncle is coming to the complex to use the dryer for free not only cheating the owner of the money but also the electric bill going up for cont. use.
They have been back multiple times but it is still not working. That part of the machine was working fine until they came the first day to fix an issue with the belt. Today again, tech. shows up and says hmm... I don't have the part that was supposed to be delivered so I can't fix it. Then why come if you don't have the part, why not call and instead of making us wait four hours for you to show up you finally come and say there is nothing again that you can do? Does not make any sense at all!!! Why show up two weeks later after you ordered the part, do not have the part in hand and waste our time and again not fixed. So frustrating words can't describe it.