Home Depot Complaint - Unfullfilled Promises
MASSACHUSETTS -- I contacted Home Depot while Searching for roofing options. The Salesman quote me a reasonable price, and promised that everything would be up to code, clean, and they would drill soffits for roof ventilation. He also told me that Home Depot employees would do the job. 3 days before installation, he contacted me and informed me that they would need to charge an extra 10% for an unforeseen issue in on the chimney, and it was to late to withdraw. on the day of installation, they put there supplies and dumpster, on the grass, while there was cleared space on the driveway. They also Subcontracted the job. After the job, they cleaned up only major debris, leaving nails all over the place. they also destroyed some perennials and placed great weight on our Junipers, distorting their shape and giving them a yellow color. They also did not drill the soffit holes, and short circuited our attic light.
After installation, when these problems were brought up, they promised to fulfill their duties. however they did not
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