Clear (4g wireless internet) Complaint - Clear 4g Internet- Unreliable and Slow.

Review by meadams314 on 2010-06-08
KIRKLAND, WASHINGTON -- Clear (formally known as Clearwire until they were taken to court in a class-action lawsuit) is absolutely terrible. It's always cutting out, going down for a couple hours at random, or just plain going slower than watching paint dry. I've had it for 7 months now and I'm completely fed up with their lack of customer service and terrible reliability. I tried calling their tech support line once to tell them my 3 megabit connection was downloading at 40kbs, and she tried to tell me the problem was with my computer. After running through her silly little checklist (which didn't change anything, my computer was at the proper settings) she told me there was nothing more she could do. On top of all this, I'm stuck in a 2 year contract that automatically renews itself unless I cancel it right as it's expiring.

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